Return Policy
Last update onJune 10, 2026 12:09 pm
1. Bespoke Product Notice
All internal steel doors are made-to-measure.
Once manufacturing begins, cancellation rights may be restricted under UK Consumer Contracts Regulations.
2. Cooling-Off Period
Where applicable, customers may cancel before production starts.
3. Consumer Rights
Under the Consumer Rights Act 2015, products must be:
- As described
- Of satisfactory quality
- Fit for purpose
If a fault occurs, we will repair, replace or refund where legally required.
4. Reporting Issues
Damage or faults must be reported within a reasonable time after delivery.
5. Refund Processing
Eligible refunds are processed within 14 days once approved.
