Privacy Policy
1. Introduction
Steel Door Online respects your privacy and is committed to protecting personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This policy explains how we collect, use and protect information when you visit our website or contact us regarding bespoke internal steel doors.
2. Who We Are
Steel Door Online is a specialist division supporting the supply of made-to-measure internal steel doors and partition systems across the United Kingdom.
Email: sale@steeldooronline.co.uk
Telephone: 01525 552131
Steel Door Online operates as an online-first business and does not maintain a public walk-in showroom address.
3. Personal Data We Collect
We may collect:
- Name and contact details
- Email address and telephone number
- Delivery postcode or location
- Door specifications and measurements
- Website usage information through cookies
4. How We Use Your Information
We process data to:
- Respond to enquiries and provide quotations
- Prepare drawings and specifications
- Arrange manufacture, delivery or installation
- Improve website performance and customer experience
- Comply with legal obligations
5. Lawful Basis
We rely on:
- Consent
- Legitimate interests
- Contractual necessity
- Legal obligations
6. Data Sharing
Information may be shared with:
- Manufacturing partners
- Delivery providers
- FENSA-approved installation partners
- Website hosting and IT providers
We never sell personal data.
7. Data Security & Retention
Data is stored securely and retained only for as long as required for legitimate business or legal purposes.
8. Your Rights
Under UK GDPR you may:
- Request access to data
- Correct inaccurate information
- Request deletion
- Restrict processing
- Lodge a complaint with the ICO
9. Accessibility & Transparency
We aim to make our policies clear and accessible.
If you require this document in another format, contact us.
10. Updates
We may update this policy periodically.